Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

5 € to European Union countries

6 € everywhere else in the world

Which payment methods are accepted in the Online Shop?

In Gentlehair shop you can pay via PayPal with your credit or debit card. 

How long will delivery take?

Your parcel will be shipped via Lithuanian Post Service after no more than 3 working days after we receive your payment. Shipment can take up to maximum 2 weeks, but usually product arrives in 5-7 working days.

How secure is shopping in the Online Shop? Is my data protected?

Our store is protected by SSL certificate. Which allows us to fully protect clients information.

What exactly happens after ordering?

Your parcel will be shipped via Lithuanian Post Service after no more than 3 working days after we receive your payment.

Do I receive an invoice for my order?

You will receive an e – mail with your order invoice after successful payment.

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