Frequently asked questions (FAQ)
- Go to the shop and decide what products you want to buy and what amount you need, press “Add to cart” button. If you got everything you need press “Proceed to checkout”.
- Fill the form correctly, choose delivery and payment method and press “Place order”.
- Complete the payment by the method you have chosen. We will keep you informed about your order by e-mail.
- Your parcel will be shipped via Lithuanian Post Service after no more than 3 working days after we receive your payment.
We ship our products via https://gentlehair.com/pytania-na-speed-dating/. You will get tracking number and instructions how to track your order in your email after the completion of your order. The delivery can take you: 3-6 working days (Latvia, Estonia, Poland), 4-12 working days (other EU countries), 5-30 working days (everywhere else). We complete the orders within 5 working days.
Shipping cost:
5 € to European Union countries
6 € everywhere else in the world
Use PayPal as a payment method. Via PayPal, you can pay with your Visa or MasterCard.
Please e-mail us about your return and we will go through each return on a case by case basis.
Our store is protected by SSL certificate. Which allows us to fully protect our clients sensitive information.
Your parcel will be shipped via Lithuanian Post Service after no more than 5 working days after we receive your payment.
You will receive an e – mail with your order invoice after successful payment.
Contact us right away on Facebook chat or info@gentlehair.com so we can put a hold on your order right away so it doesn’t ship out.
Find us on Facebook chat or contact us at info@gentlehair.com.
